![]() ![]() Online surveys help gather feedback from all phases of an employee journey – from candidate experience, or employee NPS & employee satisfaction (ESAT) to training evaluation and exit interviews. With the right questions, you can collect insights concerning clients’ loyalty towards your brand ( Net Promoter Score – NPS), customer satisfaction (CSAT), or effort ( CES) needed – for example – to buy something in your online store. With online surveys, you can capture various kinds of feedback such as: It provides software for companies and individuals to research customers, employees, or communities. Startquestion is a program for online surveys and forms. What Kind of Feedback to Collect With Online Surveys Software?Īs we already know what is Zapier for, we’d like to introduce ourselves. ![]() You can do similar integration for Google calendar event, Slack channel, Google docs, or any other custom workflows. How to create a new Zap? In that case, each new survey response would be a trigger, while sending its results to a dedicated spreadsheet in Google – an action. We want to integrate Startquestion with Google Sheets so that each new answer in the survey automatically goes to the specified column in the sheet. Try Startquestion trigger event and action to make Zapier integrations for your own purposes. Like in guns, a trigger is something that starts an event, whereas an action is what a Zapier integration does with the result of an event. More advanced workflows may contain other elements such as filters, delays, another action, or the possibility of changing the format of incoming data. A simple one consists of a trigger and action. Single automated workflow integrating apps is called Zap. ![]() Take a look at the following formula to understand how Zapier works: When something happens in one software, do something else in another one. Zapier is a no-code automation platform that can help you manage repetitive tasks. How Does Zapier Work? What are Triggers and Actions? From this article, you will learn how to set up Zapier integrations with our software and get the most from online questionnaires right away. What about information? You can collect customer feedback or employee insights with online surveys. The main prize is for those who get to know and fulfill customer expectations as quickly as possible. Information and time can give you a competitive advantage. ![]()
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